Privacy Policy

Last updated: 23 July 2026

Pharmacy Weight Loss Outwood | GPhC No. 9012511 | Last Updated: July 2026

Pharmacy Weight Loss Outwood is a GPhC registered online pharmacy weight loss clinic serving Outwood, UK. We are committed to protecting your personal data and handling it responsibly in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This policy explains what data we collect, how we use it, and your rights as a patient.

1. Who We Are

We are Pharmacy Weight Loss Outwood, a registered online pharmacy operating under GPhC registration number 9012511. As a data controller, we are responsible for the personal information you provide to us when using our services.

2. Data We Collect

When you use our services, we may collect the following types of personal and health-related information:

• Personal identifiers: Full name, date of birth, gender, and contact details including your email address, phone number, and home address.
• Health information: Medical history, current medications, weight, BMI, and any information provided during your online consultation that is necessary to assess your suitability for weight loss treatment.
• Payment information: Billing details processed securely through our payment provider. We do not store full card details.
• Technical data: IP address, browser type, and website usage data collected automatically when you visit our site.

3. How We Use Your Data

We use your personal and health data for the following purposes:

• To assess your eligibility for weight loss treatments and provide appropriate clinical consultations.
• To process and fulfil your prescription orders. Once approved by our pharmacist, orders are dispatched with a delivery time of 1 working day.
• To communicate with you regarding your treatment, order status, and follow-up care.
• To comply with our legal and regulatory obligations as a GPhC registered pharmacy.
• To maintain accurate and up-to-date patient records as required by pharmacy law.
• To improve the safety and quality of our services through internal review and audit processes.

Our lawful bases for processing your data include the performance of a contract, compliance with legal obligations, and where applicable, the processing of special category health data for the provision of healthcare.

4. Cookies

Our website uses cookies to improve your browsing experience and help us understand how our site is used. Cookies are small text files stored on your device. We use:

• Essential cookies: Required for the website to function correctly, including secure login and session management.
• Analytics cookies: Help us understand visitor behaviour so we can improve our services. These do not identify you personally.

You can control or disable cookies through your browser settings. Please note that disabling essential cookies may affect the functionality of our website.

5. Sharing Your Data with Third Parties

We do not sell or rent your personal data to third parties. We may share your information only where necessary and with appropriate safeguards in place, including:

• Prescription fulfilment partners: To process and dispatch your medication securely.
• Payment processors: To handle transactions safely and securely.
• Regulatory bodies: Such as the GPhC or NHS bodies, where we are legally required to share information.
• IT and hosting providers: Who support the operation of our website and systems under strict data processing agreements.

All third parties we work with are contractually obligated to handle your data securely and in line with UK GDPR requirements.

6. Data Retention

We retain patient records for a minimum of eight years in line with NHS and pharmacy regulatory guidance. After this period, data is securely deleted or anonymised. Payment records are retained only as long as required by financial and legal obligations.

7. Your Data Rights

Under UK GDPR, you have rights in relation to your personal data. These include the right to access your data, request corrections, ask for deletion where appropriate, restrict or object to certain processing, and request that your data be transferred to another provider. To exercise any of these rights, please contact us directly using the details below.

8. Contact Us

If you have any questions about this privacy policy, how we handle your data, or wish to exercise your data rights, please contact us. We aim to respond to all data-related enquiries within 48 hours.

Pharmacy Weight Loss Outwood
GPhC No. 9012511
Phone: (+44) 116 4646009
Email: info@pharmacyweightloss.co.uk

This policy was last reviewed in July 2026 and will be updated periodically to reflect changes in our practices or applicable law.